Seller Policy

Seller Terms and Conditions

As registered Sellers, you’re required to accept Platform policies while listing items for sale. You must be legally entitled to sell, also having all appropriate licenses or permits. Listings must not infringe upon anyone’s intellectual property, trade secret, proprietary rights of publicity or privacy. Text descriptions, pictures, graphics or videos should be included in listings to illustrate the products for sale. Listed items should then be categorized correctly for fulfilment of sales. Further, the condition of the item or quality must not be misrepresented in the list description. In the case of disparity between the item description and actual condition of the product, any amount received from the Buyer must be refunded. Multiple listings of single product over various categories is strictly forbidden; listings of this kind will be deleted by Pashmina Cart. Additionally, Pashmina Cart may also restrict selling of goods from certain countries.

Pashmina Cart is merely a facilitator and does not interfere in the transaction between Buyers and Sellers.

The sale of pashmina products (“Products”) within the Pashmina Marketplace (“Marketplace”) shall be the responsibility of Sellers. The Seller is the party that accepts the order from a customer, processes the order, and sets the final price of the products. The products shall be 100% pure pashmina handmade by Kashmiri Artisans only. Any discrepancy, shall be compensated or any consequences arising thereof shall be borne by the particular seller itself.

The Seller is solely responsible for the delivery of the products to customers and is solely responsible for the quality and accuracy of all products listed on the Marketplace. The Seller is responsible for all applicable taxes, fees and commissions associated with sales on the Marketplace.

The Seller’s use of the Marketplace will include the use of an online platform to issue orders, track orders and communicate with customers. The Seller agrees to use this platform in a professional and responsible manner.

The Seller agrees to use the online platform in compliance with these terms and all applicable laws, regulations and rules.

The Seller is responsible for all income taxes, fees and other taxes or fees of any kind related to sales on the Marketplace.

The Seller is exclusively responsible for the listings of its products on the Marketplace and for any claims related to the description, accuracy, currency, advertising and pricing of the products. The Seller shall use best efforts to ensure the accuracy of the product descriptions and shall comply with the Marketplace’s listing and pricing policies.

The Seller agrees to provide customers with a full refund, if any product purchased is found to be defective or does not meet the customer’s expectations. The Seller agrees to provide customers with an exchange of any product purchased which is not satisfactory, with the same product of similar value.

The Seller shall ensure that GST/VAT and other applicable taxes, fees and charges of any kind are accurately collected and remitted to the applicable authorities.

The Seller shall comply with all applicable laws, regulations and rules with respect to its use of the Marketplace, including those related to antitrust and consumer protection.

The Seller represents, warrants and covenants that it has the right and authority to enter into this agreement and to perform its obligations hereunder. The Seller shall not, directly or indirectly, violate any laws or regulations applicable to its use of the Marketplace and shall not use the Marketplace for any purpose which is fraudulent, misleading, or illegal.

Why should I Sell on Pashmina Cart?

Selling on Pashmina Cart Marketplace is an exciting opportunity for individual Artisans, small business owners to join a rapidly growing and dynamic community of merchants. With Pashmina Cart Marketplace, you’ll be able to quickly and easily reach thousands of potential buyers in just a few clicks. Plus, the setup process is easy and straightforward, so you can start selling almost right away.

To make the most out of your Marketplace experience, let’s explore how to list products, provide product details, pack orders & ship them, and measure performance analytics on Pashmina Cart Marketplace.

Listing Products on Pashmina Cart Marketplace

The first step to selling on Pashmina Cart Marketplace is to create product listings that accurately and attractively represent the products you are selling. To do this, simply log in to your Pashmina Cart Dashboard and go to the “Products” page. Here, you can add product listings one-by-one or in bulk, depending on your needs and preferences.

When listing products, make sure you provide clear, detailed descriptions that accurately and accurately reflect the product being offered. Additionally, make sure to include high-quality images and videos for each product listing to give customers a better sense of what you’re offering.

Providing Product Details

When creating product listings on Pashmina Cart Marketplace, it’s important to make sure that you provide detailed product information. This information should include the product’s descriptions, sizes, colors, materials, shipping information, and other relevant details. The information about product should be strictly accurate, as you shall be accountable for it.

This is also the place to include any promotions or discounts you may be offering on the product. Providing comprehensive product information will not only help customers make informed purchasing decisions, but it will also help to reduce customer service-related inquiries down the line.


The seller has a responsibility to our customers to provide 100% genuine and authentic Pashminas only and top quality without any blends or damages, for which it is chosen for. In case of selling fake damaged, defected, used or ingenuine pashmina, the seller shall take full responsibility for it and refund the money back to customer, replace the product or provide some compensation for the same depending upon customer’s preference. In addition, if any legal action was initiated by the customer/corporate/party/user/buyer, seller shall be completely liable and accountable for that, to all the concerned departments involved.

Vendors/Sellers hereby agrees to indemnify, defend, and hold harmless Pashmina Cart, its officers, directors, managers, members, employees, representatives and agents from any claims, demands, damages, costs, liabilities and expenses (including, but not limited to, attorney’s fees) arising out of or relating to Vendor’s performance or breach of this Agreement.

Packing Orders & Shipping

Once customers have placed orders for your products, it’s important to ensure that orders are packed and shipped properly. To minimize the possibility of order fulfillment mistakes, set up custom-made shipping labels on Pashmina Cart Marketplace and provide detailed packing instructions for each order.

For specialty products, you may want to consider using temperature-controlled or hazardous material-specific bags, packaging, and shipping labels. Making sure that your products are securely and properly packaged will go a long way in keeping customers happy and helping your brand build trust with your customers.

Measuring Performance & Analytics
The last step in getting the most out of your Pashmina Cart Marketplace experience is to measure your performance and track analytics. Pashmina Cart Marketplace makes this easy with its simple tracking system. You can access detailed reports and analytics on product sales, total revenue, cost of goods sold, and customer demographics.

This will allow you to better tailor your product offerings and pricing, as well as gain insights into the behaviors of your customers, so you can better serve their needs. Additionally, you can use this data to inform your marketing and promotional initiatives and make sure you’re getting the most out of your Pashmina Cart Marketplace presence.

In conclusion, selling on Pashmina Cart Marketplace is an exciting opportunity for small business owners to get in on the booming e-commerce marketplace. Simply follow these steps, and you’ll be on your way to making money in no time. Good luck, and happy selling! 

At Pashmina Cart Marketplace, sellers have access to a wide range of opportunities for business growth and success. We are committed to offering our sellers an easy to use platform and a wide range of resources to help you manage your business, stay on top of trends, and optimize your overall sales.

This policy serves to provide you with a detailed overview of all the options and services available to you as a seller on the Pashmina Cart Marketplace, including sponsored products, limited time promotions, and managing your business.

We’ve designed this policy to help make sure you have the best possible experience on our platform and to ensure you are able to optimize your business opportunities 

Sponsored Products

Sponsored products enable you to quickly and easily reach new customers and increase sales. By running sponsored product ads, you can strongly influence the visibility of your products and have them appear in relevant searches and categories. This helps you target potential customers who are already looking for items like yours.

The Pashmina Cart Marketplace allows you to run ads for campaigns. You can choose to run campaigns in different geographical locations and tailor your ads to the customers you are trying to reach.

Set Limited Time Promotions

In order to capture the attention of customers and increase sales, you can set limited time promotions on your products. Our promotion tool allows you to set discounts, free shipping and other discounts in an easy to use interface.

This allows you to quickly and easily offer special deals to customers in specific geographical locations or for customers who have already interacted with your products. You can also set deals for specific categories or specific items.

You can also set up an automated system to determine when and where these promotions start and end, allowing for maximum flexibility and automation.

Manage Your Business

In addition to running sponsored products and limited time promotions, you can use the Pashmina Cart Marketplace to manage your business. Our intuitive dashboard allows you to track performance, view sales reports, and view key metrics and insights.

You can also use our reporting services to stay up to date with successful product trends and opportunities. Additionally, you can use our analytics to make data-driven decisions on product optimization and more.

In addition to tracking and optimizing, you can also use our platform to manage your inventory. The intuitive user interface allows you to quickly adjust your inventory levels and take advantage of our automated stock levels, in real time.

You can also use our supportive service to resolve customer inquiries quickly and stay ahead of any potential problems. With our user-friendly interface, it is easy to reach out to customers in a timely manner and address any issues or complaints. 

Some Important Terms:

  1. Selling Fee: Sellers on Pashmina Cart Marketplace are required to pay a Referral Fee, Closing Fee, Shipping Fee, and Other Fees.
    Referral FeeThis fee varies depending on the type of product sold and is paid for each successfully completed transaction.
    Closing Fee: This fee is collected when an item is sold and covers the cost of processing the payment.
    Shipping Fee: This fee is paid when an item is shipped, and covers the cost of packing and shipping supplies as well as postage.
    Other Fee:  This fee covers any other associated fees related to listing and selling items on Pashmina Cart Marketplace.
  2. Listing Requirements:
    All sellers must comply with Pashmina Cart’s Listing Rules when creating a listing. Items should be accurately described and photos should be provided to accurately demonstrate the item. Once approved, it would be visible on the website.
  3. Payment:
    Sellers must accept payments via the payment gateway provided by Pashmina Cart Marketplace. All payments must be completed within 7 business days of the completion of the sale. It excludes public holidays.
  4. Shipping:
    Sellers must adhere to the shipping requirements for items purchased on Pashmina Cart Marketplace. Items must be shipped to us for quality checks, and then it would be dispatched once approved.
  5. Returns/Exchanges:
    All items must be returnable and/or exchangeable. Returns or exchanges must be completed within 7 days of item delivery. All returns must be for the full purchase price and exchanges must be for a similar item. Any discrepancy/adulteration in the authenticity of an item/product, the seller would be banned from platform and also reported to the concerned Handicrafts department of Jammu and Kashmir for necessary action and shall be liable to pay compensation/fines to the customer/department.

Customer Support: 
Sellers must respond to customer inquiries within 24 hours and provide excellent customer support.

The Pashmina Cart Marketplace is offered “as is” and the Pashmina Cart cannot guarantee that it will be error free or that it will meet a particular user’s expectations

  • The Pashmina Cart is not liable for any losses or damages that may arise from the use of the marketplace.
  • The Pashmina Cart does not assume any responsibility or liability for any products or services purchased or sold through the marketplace.
  • The Pashmina Cart takes no responsibility for the accuracy, content of the information provided by sellers on the online marketplace.
  • The Pashmina Cart does not guarantee the authenticity, quality or safety of any products or services offered by sellers offline other than this website.
  • The Pashmina Cart is not liable for any abnormal or unexpected slowdown or disruption of services due to any external event or system error.
  • The Pashmina Cart cannot be held responsible for any errors or omissions of third-party vendors, products or services.
  • The Pashmina Cart is not responsible for any interruption of services due to maintenance updates.
  • The Pashmina Cart accepts no responsibility for any damage or loss resulting from hacking, viruses or other malicious activity.
  • The Pashmina Cart does not guarantee that any information posted by users on the online marketplace is accurate, complete, or useful.
  • The Pashmina Cart does not guarantee the availability of any products or services advertised on the online marketplace.
  • The Pashmina Cart is not liable for the actions of any third-parties associated with the online marketplace.
  • The Pashmina Cart reserves the right to modify or terminate the online marketplace at any time without prior notice.
  • The Pashmina Cart is not responsible for any deficiencies in the security or privacy of users’ data or information.
  • The Pashmina Cart is not liable for any damages or harm arising out of users’ misuse or misunderstanding of the online marketplace.
  • The Pashmina Cart is not liable for any dispute or disagreement between buyers and sellers. In case of any issue related to quality, authenticity, Pashmina Cart will facilitate the customer to receive the compensation from Seller/s if proven guilty after inspection.
  • The Pashmina Cart is not liable for any losses or damages that may arise from incorrect descriptions or misrepresentation of items listed on the online marketplace.
  • The Pashmina Cart disclaims all warranties, express or implied, with respect to the online marketplace and any services or products associated with it.
  • The Pashmina Cart takes no responsibility for any losses or damages associated with any user or third-party transactions.

No seller should ask, suggest or advise any user/buyer/customer to purchase the products listed on the website, in offline capacity. The transaction shall only take place via Pashmina Cart. Otherwise the buyer protection gets forfeited in case of any discrepancy or issue related to order.

Shopping Cart
Scroll to Top